From 18 January 2022 until 15 April 2022 the NDIA and its Partners in the Community will be visiting rural and regional NSW, Victoria and SA locations on board Services Australia Mobile Service Centres.

There are some important changes to our normal operating hours this festive season.

Our Geelong offices were temporarily closed after there was a reported close contact of a positive case of COVID-19 at the site.

Eligible NDIS providers in Victoria will be able to claim a one-off payment from the NDIA to cover costs for support workers to receive their COVID-19 vaccination.

In response to COVID-19 restrictions, there are a number of offices across the country temporarily closed. You can call us on 1800 800 110 if you need to book an appointment, talk to a planner, make changes to your plan or get help accessing services due to COVID-19. We're also providing services via email at [email protected] and webchat.

The Australian Government is committed to ensuring the safety of NDIS participants during the current COVID-19 outbreak in Victoria.