Providers in NSW and SA need to be aware of changes to registration processes under the new NDIS Quality and Safeguards Commission (NDIS Commission) from 1 July 2018.

We have been engaging with providers and peak bodies to understand the best way of implementing the recommendations from the Independent Pricing Review released in March 2018.

The NDIA continually engage participants, providers and investors on matters relating to the Specialist Disability Accommodation (SDA) market. In our role as market steward, we are committed to providing clarity about policies and processes to support development of the SDA sector.

The National Disability Insurance Agency (NDIA) has engaged Serco Citizen Services Pty Ltd (Serco) as its service delivery partner for contact centre services in a two year contract. Serco will be operating the NDIA contact centre services out of locations in Melbourne and regional Victoria.

In response to feedback from participant and provider groups, and the Productivity Commission Report on NDIS Costs, the Board of the National Disability Insurance Agency (NDIA) commissioned McKinsey & Company to undertake an Independent Pricing Review (IPR) in June 2017.