More than 1,000 people have had their say on the future of NDIS online services since December, and in response to your feedback we are making some important fixes to the myplace participant portal.

The NDIA has published a guide to complex home modifications (CHM) for builders and assessors. The Complex Home Modification Guide is designed to increase knowledge and understanding of complex home modifications to reduce the number of re-quotes and facilitate timely approvals.

The National Disability Insurance Agency has zero tolerance for fraud against the NDIS and its participants. At no stage has the NDIA agreed that the Agency’s tolerance level for fraud was 10 per cent. Any suggestion to the contrary is wrong. The NDIA’s publicly available Fraud Strategy Statement clearly outlines the Agency’s position.

The Minister for the National Disability Insurance Scheme today released the COAG NDIS Quarterly Report for the quarter ending 31 December 2019.

The NDIA has made further improvements to the NDIS myplace portal. The changes ensure continuation of service for our participants during a plan review period and reduce claiming errors and manual rework for providers.