Your feedback will help us make sure that we get our test right, and we are ready to roll out our new computer system and improvements to the participant journey across Australia.
You can talk to your myNDIS contact about your experience as an NDIS participant in Tasmania.
You can also share your feedback at: [email protected]
Tasmanian Participant Experience Surveys
From the end of January 2023 you will be offered the option to be surveyed about your experience with the NDIS in Tasmania as you go through your NDIS journey.
Your myNDIS contact will talk to you about the surveys when you meet with them throughout your NDIS journey. You can let your myNDIS contact know how you would like to be contacted to do the survey.
The independent organisation called Australian Healthcare Associates (AHA) will then contact you to do the survey. AHA also carryout our national Participant Satisfaction Surveys.
AHA will send you an email or SMS or call you to do the survey.
The email and SMS from AHA will include a link to the survey, which is hosted by Qualtrics.
If you prefer to do the survey by phone, AHA will call you from one of these numbers: 1300 218 928 or 0488 856 436.
The survey will only take about 5 minutes to complete.
If you have any concerns about the identity of the caller or their purpose, ask for their name, number and type of survey. You can verify this information by calling our National Contact Centre on 1800 800 110.
Learn more about the Participant Experience Surveys in Tasmania: