Co-designing the new CALD Strategy 2023-2027

We shared information about how people with disability who identify as culturally and linguistically diverse (CALD), as well as their family members or carers can express their interest to join focus groups to help us better understand:

  • How our policies, procedures and systems should work well for people from different CALD backgrounds.
  • How to deliver services that are safe and inclusive for all cultures.
  • How services and supports can meet the needs of CALD participants.
  • What kinds of data we need to better understand CALD participants and the supports they need.
  • How we can ensure communications is easy to understand for all cultures.

The expression of interest process closed on 6 November 2022. 

Why did we seek community consultation?

The NDIA is co-designing a new Cultural and Linguistic Diversity (CALD) Strategy 2023-2027 and action plan to support people with disability from CALD backgrounds to achieve access to, and outcomes from, their NDIS plan on an equal basis with the broader population.

We are working with people with disability from CALD backgrounds to learn how supports and services can be safe and right for all cultures.

Feedback about people’s experiences accessing and using the NDIS will support us to co-design goals and solutions for the new CALD Strategy.   

Next steps

We will commence focus groups with participants, community and providers as part of the develop phase in November 2022. The groups will focus on what we heard in the discover phase and generate solutions to previously agreed goals. 

You can learn more about the previous consultation outcomes in the Discover Phase report on the CALD Strategy page .


For more information about this project, please email [email protected]

This page current as of
23 November 2022
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