FOI Disclosure Log

National Disability Insurance Agency is required under section 11C of the Freedom of Information Act 1982 (FOI Act) to publish a disclosure log on the website. The disclosure log lists information which has been released in response to an FOI access request. The publication of such documents must be done within 10 working days of the applicant being given access to the document(s).

The disclosure log requirement does not apply to:

  • Personal information about any person if publication of that information would be 'unreasonable'
  • Information about the business, commercial, financial or professional affairs of any person if publication of that information would be 'unreasonable'
  • Other information covered by a determination made by the Australian Information Commissioner if publication of that information would be 'unreasonable'
  • Any information if it is not reasonably practicable to publish the information because of the extent of modifications that would need to be made to delete the information listed in the above dot points.

Note: Information will be added to this register as it is released.

A link will be provided if the information can be downloaded from this website or another website.

Information that is not available on the National Disability Insurance Agency website may be obtained by emailing foi@ndis.gov.au A charge may be imposed to reimburse National Disability Insurance Agency for the cost incurred in copying or reproducing the information or sending it to you. There will be no charge for the time spent by National Disability Insurance Agency in processing the FOI request that led to this information being made available. You will be notified if any charge is payable and you will be required to pay the charge before the information is provided.

There may be documents in the disclosure log that are not available in html format. If you are unable to read the format provided please contact the FOI Contact Officer at foi@ndis.gov.au We will try to meet all reasonable requests for an alternate format of the document in a timely manner.

FOI Reference No. Date access granted FOI request Information published in the disclosure log Comments
18/19-161 04/12/2018

Request for documents relating to approval of core supports in plans.

The documents are available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au.

Twenty documents were identified as being within the scope of the request.

Four documents were released in full, fifteen documents were released in part and one document was exempted in full.

Five documents will not be published on the Agency’s disclosure log in accordance with section 11C(1)(a) of the Freedom of Information Act 1982.

18/19-122 19/10/2018

Request for documents relating to the decision making process for a participant revocation.

The documents are available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au.

Forty documents were identified as being within the scope of the request.

Thirty-five documents were released in full and five documents were released in part.

Thirty-eight documents will not be published on the Agency’s disclosure log in accordance with section 11C(1)(a) of the Freedom of Information Act 1982.

Material within the documents that are published on the Agency’s disclosure log have been redacted pursuant to sections 22 and 47F of the Freedom of Information Act 1982.

18/19-142 29/10/2018

Request for documents relating to a plan.

The documents are available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au.

Forty-six documents were identified as being within the scope of the request.

Twenty-eight documents were released in full and eighteen documents were released in part.

Forty-four documents will not be published on the Agency’s disclosure log in accordance with section 11C(1)(a) of the Freedom of Information Act 1982.

18/19-126 08/10/2018

Request for documents relating to a plan, plan review and relating to the decision making process for a plan developed for a participant.

NDIS Policy or guidelines regarding:

  • Whether internal reviews should take into account changes in participants circumstances;
  • What constitutes an ‘ordinary everyday expense’ in relation to childcare
  • What constitutes an ‘ordinary everyday expense’ in relations to the number of hours of formal therapy that is reasonable or unreasonable for a full time working parent to deliver to an autistic child; and
  • The function of an NDIA employee when interacting with a participant or participant’s representative.

The documents are available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au.

Thirty-one documents were identified as being within the scope of the request.

Twenty-four documents were released in full and seven documents were released in part.

Twenty-eight documents will not be published on the Agency’s disclosure log in accordance with section 11C(1)(a) of the Freedom of Information Act 1982.

Material within the documents that are published on the Agency’s disclosure log have been redacted pursuant to sections 22 and 47E of the Freedom of Information Act 1982.

18/19-112 01/10/2018

The document titled 'Assistance Animals: Guidance on appropriate supports for NDIS plans' dated 12-09-2017 and is 19 pages long. You have informed me that the document has since been updated. I request a copy of both of these documents please (12-09-2017 and the updated version).

The documents are available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au.

Two documents were identified as being within the scope of the request.

Two documents were released in part.

Material within the documents that are published on the Agency’s disclosure log have been redacted pursuant to sections 47E and 47F of the Freedom of Information Act 1982.

18/19-035 14/09/2018

Request for documents relating to a plan.

The documents are available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au.

Ninety-six documents were identified as being within the scope of the request.

Eighty-seven documents were released in full and nine documents were released in part.

Ninety-five documents will not be published on the Agency’s disclosure log in accordance with section 11C(1)(a) of the Freedom of Information Act 1982.

Material within the document that is published on the Agency’s disclosure log has been redacted pursuant to sections 22 and 47E of the Freedom of Information Act 1982.

18/19-001 11/09/2018

Request for correspondence, file notes, records of phone calls, internal and external emails, faxes, internal or external memorandum and policy documents relied upon, that relate to or came into existence whilst the NDIA was formulating its decision concerning the formation, drafting and implementation of a participants plan.

The documents are available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au.

Ninety seven documents were identified as being within the scope of the request.
Eighty documents were released in full and seventeen documents were released in part.

Ninety four documents will not be published on the Agency's disclosure log in accordance with section 11C(1)(a) of the Freedom of Information Act 1982.

Material within the documents that are published on the Agency's disclosure log have been redacted pursuant to sections 22 and 47E of the Freedom of Information Act 1982.
18/19-060 10/09/2018

Request for documents used or relied upon in determining the supports to include in a participant's plan.

The documents are available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au.

Thirty eight documents were identified as being within the scope of the request.

Thirty five documents were released in full and three documents were released in part.

Thirty six documents will not be published on the Agency’s disclosure log in accordance with section 11C(1)(a) of the Freedom of Information Act 1982.

Material within the documents that are published on the Agency’s disclosure log have been redacted pursuant to sections 22 and 47E of the Freedom of Information Act 1982.

18/19-040 16/08/2018

Request for documents relating to a plan.

The documents are available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au.

Ten documents were identified as being within the scope of the request.

Seven documents were released in full and three documents were released in part.

Six documents will not be published on the Agency’s disclosure log in accordance with section 11C(1)(a) of the Freedom of Information Act 1982.

Material within the document that is published on the Agency’s disclosure log has been redacted pursuant to sections 22 and 47E of the Freedom of Information Act 1982.

18/19-019 06/08/2018

Request for documents relating to a plan.

The documents are available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au.

Thirty-three documents were identified as being within the scope of the request.

Twenty-four documents were released in full and nine documents were released in part.

Thirty-two documents will not be published on the Agency’s disclosure log in accordance with section 11C(1)(a) of the Freedom of Information Act 1982.

Material within the document that is published on the Agency’s disclosure log has been redacted pursuant to sections 22 and 47E of the Freedom of Information Act 1982.

17/18-324 19/07/2018

Request from participant for documents relating to a plan review.

The documents are available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au.

Nineteen documents were identified as being within the scope of the request.

Seven documents were released in full and twelve documents were released in part.

Fifteen documents will not be published on the Agency’s disclosure log in accordance with section 11C(1)(a) of the Freedom of Information Act 1982.

Material within the documents that are published on the Agency’s disclosure log have been redacted pursuant to sections 22 and 47E of the Freedom of Information Act 1982.

17/18-337 27/07/2018

Request for documents relating to the decision making process for a plan developed for a participant.

The documents are available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au.

Twenty six documents were identified as being within the scope of the request.

Twelve documents were released in full and fourteen documents were released in part.

Fifteen documents will not be published on the Agency’s disclosure log in accordance with section 11C(1)(a) of the Freedom of Information Act 1982.

Material within the documents that are published on the Agency’s disclosure log have been redacted pursuant to sections 22 and 47E of the Freedom of Information Act 1982.

17/18-332 25/07/2018

Request for documents relating to planning.

The documents are available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au.

Twenty six documents were identified as being within the scope of the request.

Sixteen documents were released in full and nine documents were released in part. One document was refused in full.

Twenty four documents will not be published on the Agency’s disclosure log in accordance with section 11C(1)(a) of the Freedom of Information Act 1982.

Material within the document that is published on the Agency’s disclosure log has been redacted pursuant to sections 22 and 47E of the Freedom of Information Act 1982.

17/18-209 09/07/2018

The guidelines used by the Agency for procurement.

The documents are available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au.

13 documents were identified as being within the scope of the request.

11 documents were refused in full in accordance with section 47D and 47E of the Freedom of Information Act 1982.

Material within two documents that are published on the Agency’s disclosure log have been redacted pursuant to sections 11C and 47E of the Freedom of Information Act 1982.

17/18-292 22/06/2018

Information about NDIA legal expenditure.

The document is available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au.

One document was identified as being within the scope of the request.

This document was created pursuant to section 17 of the Freedom of Information Act 1982.

This one document was released in full.

17/18-277 12/06/2018

Information about whether there are any that are on ventilator life support who receive NDIS plan funding to support this disability/condition.

The document is available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au

One document was identified as being within the scope of the request.

This document was created pursuant to section 17 of the Freedom of Information Act 1982.

This one document was released in full.

17/18-265 06/06/2018

Copies of CEO Directives.

The documents are available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au

Seven documents were identified as being within the scope of the request.

These seven documents were released in full.

17/18-188 30/05/2018

Information about the average annualised committed supports for Indigenous and non-Indigenous participants.

The document is available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au

One document was identified as being within the scope of the request.

This document was created pursuant to section 17 of the Freedom of Information Act 1982. This one document was released in full.

17/18-232 26/04/2018

A copy of the document/s, policies, procedures, NDIA guidelines etc that provide details of the composition, function and governance of this "specialist team" [as referred to in a conversation with Agency staff on a particular date] in the NDIA Plan review process, specifically the four documents identified by Agency staff on 24 April 2018 that identify the title of the "specialist team", the requirements for a role as a "specialist" and the "specialist team's" functions.

The documents are available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au

Four documents were identified as being within the scope of the request.
Two documents were released in part and two documents were released in full.

Material within the documents that are published on the Agency's disclosure log has been redacted pursuant to section 22 of the Freedom of Information Act 1982.
17/18-203 10/04/2018
  • Reports submitted to NDIA with [a participant's] Access Request Form
  • Reports submitted to NDIA as part of [a participant's] planning meeting
  • Reports submitted to NDIA as part of [a participant's] NDIS plan change of circumstances review request
  • NDIA/NDIS guidelines, policies and procedures related to eligibility and/or approval of support coordination request (relevant to the period of [a participant's] Access Request and NDIS Plan)
  • NDIA/NDIS guidelines, policies and procedures related to best practices in interventions for children with Autism used to determine statement of participants supports (relevant to the period of [a participant's] Access Request and NDIS Plan)

The documents are available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au

Fourteen documents were identified as being within the scope of the request.

Twelve documents were released in full and two documents were released in part.

Twelve documents will not be published on the Agency's disclosure log in accordance with section 11C(1)(a) of the Freedom of Information Act 1982.

Material within the documents that are published on the Agency's disclosure log has been redacted pursuant to section 22 and section 47E of theFreedom of Information Act 1982.

17/18-212 05/04/2018

All other documents or information which led to the decline of [a participant’s] request for support coordination.

The document is available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au

Two documents were identified as being within the scope of the request. Two documents were released in part.

One document will not be published on the Agency’s disclosure log in accordance with section 11C(1)(a) of the Freedom of Information Act 1982.

Material within the document that is published on the Agency’s disclosure log has been redacted pursuant to section 22 and section 47E of the Freedom of Information Act 1982.

17/18-117 05/02/2018

Information relating to gift declarations by the National Disability Insurance Agency (Agency) executives and staff (including those posted abroad) from the date the Agency commenced its operations to 7 December 2017 (the date of the request).

Privacy concerns can be avoided through the redaction of identifying information of staff.

The document is available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au

One document was identified as being within the scope of the request.

This document was created pursuant to section 17 of the FOI Act.

This one document was released in part.

Material within the document has been redacted pursuant to section 22 and section 47F of the Freedom of Information Act 1982.

17/18-091 20/12/2017 The statistical fraud information available in the Agency’s report summary of fraud data for January to July 2017.

The document is available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au

One document was identified as being within the scope of the request.

This one document was released in part.

Material within the document has been redacted pursuant to section 22(1)(a)(ii) of the Freedom of Information Act 1982.

17/18-031 15/12/2017 I am seeking information about state and territory disability funding and services. Specifically, I am seeking communication(s) produced over the past 12 months and produced by and/or sent by and/or held by any current and/or former and/or acting NDIA Chief Executive Officer (CEO) and/or Chief Operating Officer and/or Deputy CEO and/or Scheme Actuary and/or Chief Risk Officer about:
  • a) States and/or territories and/or jurisdictions withdrawing and/or ending funding and/or service provision early and/or ahead of time [for example (but not limited to) before a market has matured and/or before rollout in a region has begun and/or before NDIS plans have been approved and/or implemented].
  • b) The effect on and/or impact on and/or harm to people with disabilities related to and/or resulting from any such withdrawal of services and/or funds covered by the first part of this request.
I advise I am not interested in duplicate copies of documents or documents that have already been publicly released or media releases, media articles, media statements, talking points or personal information, except for the people mentioned in the request.

The document is available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au

Seven documents were identified as being within the scope of the request

One document was released in full and six documents were released in part.

Material within the documents has been redacted pursuant to sections 22, 47B and 47F of the Freedom of Information Act 1982.

FOI Reference No. Date access granted FOI request Information published in the disclosure log Comments
16/17-065 12/12/2017 For the period between 1 July 2016 and 23 May 2017, the names of any registered provider of supports who have been sanctioned and/or had their registration revoked (excluding those whose registration was revoked at their own request) and the reason for sanction/revocation.

The document is available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au

One document was identified as being within the scope of the request.

This document was created pursuant to section 17 of the FOI Act.

This one document was released in part.

Material within the document has been redacted pursuant to section 47F of the Freedom of Information Act 1982.

17/18-028 10/11/2017 A histogram, perhaps with bins around $10,000 or $20,000 units, of the annual package cost of NDIA packages current in the year 2017 for NDIA clients with ABI [Acquired Brain Injury].

The document is available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au

One document was identified as being within the scope of the request.

One document was released in full.

This document was created pursuant to section 17 of the FOI Act.

17/18-051 30/10/2017 For children with hearing loss as their primary disability who were funded for the items within the support category of “Improved daily living skills”; information for each of the financial years of the NDIS, for each of the States and Territories participating:
  • For children aged 0 to less than 6 years (as at the end of each financial year); for each support item: number of children funded and cost of that funding
  • For children aged 6 to less than 13 years (as at the end of each financial year); for each support item: number of children funded and cost of that funding
  • For children aged 13 to less than 19 years (as at the end of each financial year); for each support item: number of children funded and cost of that funding

The document is available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au

One document was identified as being within the scope of the request.

One document was released in full.

This document was created pursuant to section 17 of the FOI Act.

17/18-002 21/08/2017 A copy of the internal policy and training documentation as it relates to how the "no disadvantage principle", that is in place between the Federal Government and NSW State Government, is applied to a participants plan.

The document is available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au

Five documents were identified as being within the scope of the request.

One document was released in full and four documents were released in part.

Material within the documents has been redacted pursuant to section 22 of the Freedom of Information Act 1982.

17/18-027 20/09/2017 A copy of this document ["Practice Guide – Intensive and Super Intensive Participants"] as well as a definition of the different intensity needs - i.e. what are the participant levels, how is Super Intensive define, etc.

The document is available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au

One document was identified as being within the scope of the request.

One document was released in part.

Material within the document has been redacted pursuant to sections 47E and 47F of the Freedom of Information Act 1982.

16/17-038 18/08/2017 All documents, including but not limited to, letters, correspondence, file notes, records of telephone calls, post it notes, minutes/notes of any internal and external meetings, internal and external emails, faxes, internal and external memorandums and policy documents relied upon, that relate to or came into existence whilst the National Disability Insurance Agency was formulating its decision concerning a participant.

The document is available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au

Eight documents were identified as being within the scope of the request.

One document was released in full and nine documents were released in part.

47 documents will not be published on the Agency’s Disclosure Log in accordance with section 11C(1)(a) of the Freedom of Information Act 1982 (FOI Act).

Material within the documents has been redacted pursuant to sections 22 and 47E of the Freedom of Information Act 1982.

16/17-066 24/06/2017
  1. A copy of the current NDIA/NDIS policy in relation to criteria for funding of technology tablets/I-pads.
  2. A copy of the most recent written direction (email, intranet post, minute/memo etc) relating to NDIS funding of technology tablets/I-pads that has been given to a large grouping of NDIA staff (multiple teams/branch/division/agency level).
  3. A copy of documentation relating to the decision to cease (or scale back if a decision has not been made to cease) NDIS funding of technology tablets/I-Pads. To include:
    1. All direction (for example email, report, record of phone call or conversation) provided to the NDIA from an individual, organisation, Office or Agency external to the NDIA, to either cease and/or scale back funding technology tablets/I-Pads;
    2. All direction (for example email, report, record of phone call or conversation) provided to the NDIA from an individual, organisation, Office or Agency external to the NDIA, to investigate the feasibility of maintaining NDIS funding of technology tablets/I-Pads;
    3. Minutes for any NDIA/NDIS meetings where a decision was made/ratified. If minutes do not exist then any informal written notes (email, intranet notes, file notes) of any NDIA/NDIS meetings where a decision was made/ratified;
    4. Any summative reports by the decision maker and/or their support team/staff (to include formal documents, emails, intranet posts) of the decision;
    5. Internal NDIA/NDIS feedback (email, written reports) that was provided pre-decision to the decision maker and/or their team/support staff;
    6. Internal NDIA/NDIS feedback (email, formal reports, meeting minutes) that was given pre-decision that was not supportive of the plan to cease/scale back NDIS funding of technology tablets/I-Pads – regardless of whether this feedback was provided to the decision maker;
    7. Information (email, formal reports and articles, academic studies, medical studies/articles/journals) from organisations, Agencies, Groups or Individuals external to the NDIA, which was either submitted to the NDIA and/or gathered by the NDIA for consideration as part of the decision making process.

The document is available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au

Twelve documents were identified as being within the scope of the request.

Seven documents were released in full and five documents were released in part.

Seven documents will not be published on the Agency’s Disclosure Log in accordance with section 11C(1)(a) of the Freedom of Information Act 1982 (FOI Act).

Material within the documents has been redacted pursuant to sections 22, 47C and 47E of the Freedom of Information Act 1982.

One document was released in full.

16/17-56 19/05/2017

“All information and documents that shows how:

  1. the 460,000 number [of Tier 3 NDIS participants when the NDIS is fully rolled out] was arrived at ... and whether the possible error or the reliability of the number was estimated (if so, what was it);
  2. the NDIA estimated the number of NDIS participants with "autism and related disorders";
  3. the distribution of costs for NDIS participant plans was estimated; and
  4. these estimates/predictions and possible errors were communicated to the Government.”

The document is available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au.

One document was identified as being within the scope of the request.

One document was released in full.

16/17-50 19/05/2017

“All information and documents that describe or relate to "collaborative work" between the NDIA and AEIOU being conducted in Townsville related to early intervention and the NDIS.”

The documents are available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au.

Three documents were identified as being within the scope of the request.

Two documents were released in part and access to one document has been refused.

Material within the documents has been redacted pursuant to sections 22, 47C and 47F of the Freedom of Information Act 1982.

16/17-049 20/04/2017

“All information, advice or instruction that the National Disability Insurance Agency provided to any NDIS Planner relating to Applied Behaviour Analysis (ABA) for autistic children

  1. aged 5 years or older; or
  2. who attend school.

Information that is particularly relevant may have been given to NDIS planners in the ACT in February 2017.”

The documents are available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au.

Six documents were identified as being within the scope of the request.

Three documents are publically available at the following links:
Document 1:
https://www.legislation.gov.au/Details/C2016C00934 (external)
Document 2:
https://www.legislation.gov.au/Details/F2013L01063 (external)
Document 3:
https://www.ndis.gov.au/Operational-Guidelines
Two documents were released in full and access to one document has been refused.

One document was redacted in full pursuant section 47C of the Freedom of Information Act 1982.

16/17-035 13/03/2017

“I am seeking under the Freedom of Information Act 1982, the spending approval documents and vendor/supplier response(s) from:

  1. HOLOCENTRIC PTY LTD; and
  2. BUSINESS ASPECT PTY LTD;

in relation to the delivery of consulting and software (including licences) for the “NDIA Knowledge” business management system within the Technology & Digital Innovation Division (or however described) (likely to be associated with purchase order no. 43100634).”

The documents are available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au.

Seventeen documents were identified as being within the scope of the request.

Nine documents were released in part and access to eight documents have been refused.

Material within the documents has been redacted pursuant to sections 47, 47C, 47E and 47G of the Freedom of Information Act 1982.

16/17-046 03/04/2017

On 22 March 2016 the NDIA released a public discussion paper relating to the Personal Care and Community Participation 2016-17 Price Review. I am writing to request the disclosure of all submissions provided to the NDIA pertaining to this price review.

  1. Excluding submissions marked ‘in-confidence'

The documents are available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au.

Twenty seven document were released in full and thirteen documents were release in part. Exemptions were made under sections 47 and 47F of the Freedom of Information Act 1982.

One document will not be provided at this time in accordance with section 27(7) of the Freedom of Information Act 1982.

16/17-025 09/03/2017
  1. The number of incorrect payments made by the NDIS payments system -the MyPlace Portal for period between 1 July 2016 - 30 November 2016;
  2. The number of improper payments made by the NDIS payments system -the MyPlace Portal for period between 1 July 2016-30 November 2016;
  3. All documents created since 1 July 2016 using the term 'improper payments' in the context of the National Disability Insurance Scheme;
  4. All documents created since 1 July 2016 using the term 'incorrect payments' in the context of the National Disability Insurance Scheme;
  5. All documents created since 1 July 2016 using the term 'risk management' in the context of the National Disability Insurance Scheme's payments system - the MyPlace Portal.

The documents are available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au.

Twenty-one documents were identified as being within the scope of the request.

Nineteen documents were released in part and access to two documents have been refused.

Material within the documents have been redacted pursuant to sections 47, 47C, 47E, 47F and 47G of the Freedom of Information Act 1982.
16/17-021 06/02/2017
  1. All Documents prepared for 2016 meetings of the National Disability Insurance Agency’s transition and change committee.
  2. Minutes from 2016 meetings of the National Disability Insurance Agency’s transition and change committee.”
    1. Excluding accessible documents;
    2. Limiting the date range to communications produced between 24 June 2016 and 7 July 2016, inclusive; and
    3. Excluding the names of staff below the classification of SES.

The documents are available on request to the Freedom of Information Team of the Agency at foi@ndis.gov.au.

Forty-four documents were released in full, subject to redactions made regarding irrelevant material pursuant to section 22 of the Freedom of Information Act 1982.

16/17-019 24/11/2016

“The total number of participants (separated by gender and State/Territory) who are:

  • 0-7 years old, who have:
    • Packaged made up of funds allocated to Improved Daily Living Skills; and
      • The total dollar value of those packages
    • As well as the total dollar value the above group have spent against support item numbers 15_040_0118_1_3 and/or 15_038_0111_1_3 and/or 15_038_0117_1_3 ”

FOI 16.17-019 (PDF 659KB)

Document 1:

Document created pursuant to section 17 of the FOI Act – Participant data

Exempted parts of the redacted document redacted:

Conditional Exemption – Personal Privacy (Section 47 F of the FOI Act) – Page 1.

16/17-017 24/11/2016

“A full contact list of all providers in Australia including all contact details including name of registrant, their position, name of business, ABN, postal and mailing address, postcode, state, phone, fax and email and NDIS provider number, their support cluster, registration date and CompanyType/Desc.”

FOI 16.17-017 (PDF 3MB)

Document 1:
Document created pursuant to section 17 of the FOI act – List of registered NDIS providers including location, ABN, entity type, registration group, date of registration, address, email, website and phone number, where available.

16/17-016 14/11/2016

“Minutes of all meetings of the National Disability Insurance Scheme Independent Advisory Council held during 2016”

FOI 16.17-016 (PDF 517KB)

Document 1:
Minutes of National Disability Insurance Scheme Independent Advisory Council Meeting 1 of 2016 (10 – 11 March 2016).

Document 2:
Minutes of National Disability Insurance Scheme Independent Advisory Council Meeting 2 of 2016 (19 – 20 May 2016).

Document 3:
Minutes of National Disability Insurance Scheme Independent Advisory Council Meeting 3 of 2016 (3 – 4 August 2016).

16/17-010 17/10/2016

We request under FOI:

1. The total number of Registered Providers who had payments owing to them as a result of delays to the NDIS payments system during the period 1 July 2016 – 31 August 2016.

2. Total amount of unpaid payments owing to Registered Providers as a result of delays to the NDIS payments system during the period 1 July 2016 – 31 August 2016.

3. Total number of complaints made to the NDIA in relation to the NDIS IT system (i.e., the MyPlace portal) during the period 1 July 2016 – 31 August 2016.

5. The average wait time for participants who have made an access request after 1 July 2016 to have their first plan approved by the NDIA.

FOI 16.17-010 (PDF 619KB)

Document 1

Document created pursuant to section 17 of the FOI Act — Responses to questions.

16/17-008 03/10/2016

We request under FOI:

  1. The Terms of Reference and Job Description of the Support Coordinator which has been scheduled by [Planner] to provide support planning for [NDIS Participant].
FOI 16.17-008 (PDF 619KB)

Document 1

Past NDIA position description for APS 6 Planner Team Leader.

16/17-001 08/09/2016 “I write seeking information under the Freedom of Information Act, specifically the current incoming government briefs” FOI 16.17-001 (PDF 876KB)

Document 1

Incoming Government Brief

Exempted parts of the redacted document redacted:

Conditional exemption – Deliberative Process (section 47C of the FOI Act) – pages 1-2, 4-6, 8-9, 11-12 and 15-39.

Conditional exemption – Certain Operations of Agencies (section 47E of the FOI Act) – page 14.

Conditional exemption – Personal Privacy (section 47F of the FOI Act) – pages 2, 13-14 and 41.

15/16-027 04/08/2016

"We request that you provide us with information on the time taken for the NDIA to complete Internal Reviews (IR’s) nationwide from the period of 1 July 2013 to the date this request is received [31 May 2016]. Specifically we request the following data in relation to all IRs within the aforementioned scope and time period (in table format):

  1. The geographical region of each IR application (e.g. state);
  2. The type of reviewable decision under s. 99 of the NDIS Act 2013;
  3. The date the application was received by the NDIA; and
  4. The date written notice of the IR decision was provided"

Internal Review decision data. (PDF 261KB)

Document 1

Document created pursuant to section 17 of the FOI Act — Internal Review decision data.

15/16-024 06/07/2016

"I am asking for this information for research purposes as part of an academic study examining new market creation, entrants and exits to the new market, etc.

I am seeking to tie individual providers to the services they provide, their location, their organizational type, and their date of registration with NDIS. I have already checked the provider lists provided elsewhere on the NDIS website (most recent versions updated 18 February 2016) and they do not provide information on the characteristics and market profile presented in two other locations in summary form.

So fundamentally I am interested in knowing exactly which companies are represented in each group of characteristics, in other words a more granular level of data than is presented in the summary formats. For example, I am looking to distinguish the 1,875 newly-registered providers from the 342 previously-registered-with-DSS providers and the 584 Australian Private Companies from the 788 Individual/Sole Traders.

I am interested in receiving at least the most up-to-date version of this information. If this version includes information on when each of the providers registered with NDIS, then I will only need this most up-to-date version. If the quarterly table or public market dashboard raw data does not include the date of registration for each of the providers, then I would like to request that specific piece of information as well."

Provider Lists. (XLSX 357KB)

Document 1

Document created pursuant to section 17 of the FOI Act — Provider Lists

15/16-023 23/06/2016
  1. “Copies of all relevant policies relied upon in making the primary decision which I understand essentially is to refuse [a] request for assistance for home modifications.
  2. Copies of all NDIA policies that are relevant to major home modifications and that applied during the period December 2015 to the date the decision was made.
  3. Copies of all material/notifications provided to the network of OTs concerning changes to the policy that appear to have occurred earlier this year.”

Operational Guidelines – Planning and Assessment – Supports in the Plan – Home Modifications (ver 1.0). (PDF 370KB)

Work Practice - Guide to Funded Supports (ver 2.1). (PDF 630KB)

Home Modifications and Equipment Group - ACT Trial Site (ver 1.0) (PDF 270KB)

Email from Occupational Therapy Australia to S Hawke RE: FW: UPDATE: Expression of interest - complex home modifications - NDIS [SEC=UNCLASSIFIED] (10:40am) (PDF 350KB)

Email from S Hawke to various RE: Update: Expression of interest - complex home modifications - NDIS [SEC=UNCLASSIFIED] (6:40pm) (PDF 290KB)

Occupational Therapy Training for the NDIA Home Modification - Advanced Practice and Application. (PDF 220KB)

NDIS Home Modifications Australia National Conference. (PDF 1.4MB)

Document 1

Operational Guidelines – Planning and Assessment – Supports in the Plan – Home Modifications (ver 1.0).

Document 2

Work Practice - Guide to Funded Supports (ver 2.1).

Irrelevant material redacted pursuant to s 22(1) of the FOI Act: pages 8 to 38.

Document 3

Home Modifications and Equipment Group - ACT Trial Site (ver 1.0)

Document 4

Email from Occupational Therapy Australia to S Hawke RE: FW: UPDATE: Expression of interest - complex home modifications - NDIS [SEC=UNCLASSIFIED] (10:40am)

Exempted parts of document redacted: Conditional exemption - Personal Privacy section 47F of the FOI Act) – page 41 and 42.

Document 5

Email from S Hawke to various RE: Update: Expression of interest - complex home modifications - NDIS [SEC=UNCLASSIFIED] (6:40pm)

Exempted parts of document redacted: Conditional exemption - Personal Privacy section 47F of the FOI Act) – page 44 to 46.

Document 6

Occupational Therapy Training for the NDIA Home Modification - Advanced Practice and Application.

Irrelevant material redacted pursuant to s 22(1) of the FOI Act: pages 49.

Document 7

NDIS Home Modifications Australia National Conference.

15/16-022 21/06/2016

“I would like documentation that -

  1. Advises how many staff currently work in Recruitment in the NDIA; and
  2. Advises the experience of these staff - i.e. any qualifications held, experience in recruitment, the substantive and acting classifications of these staff.”

Information about NDIA recruitment staff (PDF 180KB)

Document 1

Document created pursuant to section 17 of the FOI Act Information about NDIA recruitment staff.

Exemption pursuant to section 11C(1) of the FOI Act – page 1.

15/16-020 18/05/2016

“1. Current social media policy of the department, which covers departmental use and/or private use by employees in an individual capacity.

Any current guidance material which is available for employees to make informed decisions about their private social media use.”

Guidance material which is available for Agency staff to make informed decisions about their private social media use (PDF 980KB)

NDIA Social Media Policy (PDF 300KB)

Document 1

NDIA Social Media Policy.

Document 2

Document created pursuant to section 17 of the FOI Act Guidance material which is available for Agency staff to make informed decisions about their private social media use.

15/16-018 10/05/2016

“all documents provided to the NDIA Board since 1 July 2015 regarding the over-arching (i.e. group rather than individual) criteria for diagnosis and/or eligibility to any early intervention programs for children with autism/ASD and other developmental delays, including any estimates and forecasts of numbers and trends of same”

All documents provided to the NDIA Board since 1 July 2015 regarding the over-arching (i.e. group rather than individual) (PDF 1MB)

Document 1

All documents provided to the NDIA Board since 1 July 2015 regarding the over-arching (i.e. group rather than individual) criteria for diagnosis and/or eligibility to any early intervention programs for children with autism/ASD and other developmental delays, including any estimates and forecasts of numbers and trends of same

Irrelevant material redacted pursuant to s 22(1) of the FOI Act: pages 1 to 46.

15/16-016 20/04/2016

“minutes of all meetings of the National Disability Insurance Scheme Independent Advisory Council since 1 July 2015.”

1. IAC Meeting 3 of 2015 Minutes 27 August 2015 (PDF 240KB)

2. IAC Meeting 4 of 2015 Minutes 10 December 2015 (PDF 240KB)

Document 1

IAC Meeting 3 of 2015 Minutes 27 August 2015

Deletions made pursuant to s 22(1) of the FOI Act:

Exempted parts of document redacted:

Conditional exemption - Personal Privacy section 47F of the FOI Act) – page 3.

Document 2

IAC Meeting 4 of 2015 Minutes 10 December 2015

15/16-015 13/04/2016

“any summaries of same (i.e., submissions from federal Government departments to the Ernst and Young Review of the NDIS Act) prepared by the NDIA”

1. Briefing Note on the independent review of the National Disability Insurance Scheme Act 2013 (PDF)

2. Review of the National Disability Insurance Scheme Act 2013 - Update (PDF)

3. Email from Jennifer Kirkaldy to Hilda McGrillen (Cc Nick Anawati) RE a few quick paragraphs on the NDIS Act review (PDF)

4. National Disability Insurance Agency Board - Board Meeting 72015 of 30 October 2015 (PDF)

5. NDIS Act Review - Summary of Issues and Recommendation Types (PDF)

Document 1

Briefing Note on the independent review of the National Disability Insurance Scheme Act 2013 (12/02/2016)
Irrelevant material redacted pursuant to s 22(1) of the FOI Act: pages 1, 2 and 3.

Document 2

Review of the National Disability Insurance Scheme Act 2013 - Update (29/01/2016)

Irrelevant material redacted pursuant to s 22(1) of the FOI Act: pages 1 and 2.

Document 3

Email from Jennifer Kirkaldy to Hilda McGrillen (Cc Nick Anawati) RE: a few quick paragraphs on the NDIS Act review (9:31am) (25/11/2015)

Deletions made pursuant to s 22(1) of the FOI Act:
Exempted parts of document redacted: Conditional exemption - Personal Privacy section 47F of the FOI Act) – page 4. Exemption pursuant to section 11C(1) of the FOI Act – pages 1

Document 4

National Disability Insurance Agency Board - Board Meeting 7/2015 of 30 October 2015 (Agenda Item 4.4 - NDIS Legislative Review) (30/10/2015)

Irrelevant material redacted pursuant to s 22(1) of the FOI Act: pages 1, 2, 3 and 4.

Document 5

NDIS Act Review - Summary of Issues and Recommendation Types (undated)

Irrelevant material redacted pursuant to s 22(1) of the FOI Act: page 2.

15/16-010 05/02/2016 “Any documents which indicate that your hiring practices preference the unemployment as opposed to those that already have jobs and are switching jobs” which may exist as at 12 January 2016”

1 - Email from Applicant to NDIA - FOI 14.7.14 (PDF 150KB)

2 - Email from D Thompson to R Carlton 15.7.14 (PDF 720KB)

3 - Email from D Thompson to D Thompson 17.7.14 (PDF 960KB)

4 - Email from D Thompson to R Carlton 17.7.14 (PDF 980KB)

5 - Email from D Thompson to R Carlton 22.7.14 (PDF 950KB)

6 - Document - 14.15-002 - Decision Letter - #31489552v1 (PDF 450KB)

Document 1

Email from Applicant to NDIA – FOI (14/07/2014) Exempted parts of document redacted : Exemption pursuant to section 11C(1) of the FOI Act – pages 1 and 2.

Document 2

Email from D Thompson to R Carlton (15/07/2014) Exempted parts of document redacted : Conditional exemption - Personal Privacy section 47F of the FOI Act) – page 4. Exemption pursuant to section 11C(1) of the FOI Act – pages 1 and 3.

Document 3

Email from D Thompson to D Thompson (17/07/2014) Exempted parts of document redacted : Conditional exemption - Personal Privacy section 47F of the FOI Act) - pages 1 and 5. Exemption pursuant to section 11C(1) of the FOI Act – pages 1, 2 and 3.

Document 4

Email from D Thompson to R Carlton (17/07/2014) Exempted parts of document redacted : Conditional exemption - Personal Privacy section 47F of the FOI Act) - pages 1 and 5. Exemption pursuant to section 11C(1) of the FOI Act – pages 1, 2 and 3.

Document 5

Email from D Thompson to R Carlton (22/07/2014) Exempted parts of document redacted : Conditional exemption - Personal Privacy section 47F of the FOI Act) - pages 2 and 5. Exemption pursuant to section 11C(1) of the FOI Act – pages 1, 2, 3 and 4.

Document 6

Document - 14.15-002 - Decision Letter - #31489552v1 (12/08/2014) Exempted parts of document redacted : Exemption pursuant to section 11C(1) of the FOI Act – pages 1 and 2.

15/16-006 23/12/2015 “The written activity / question and my response and the scoring as applied to me. Would you please scan the behavioural interview questions, the written record of my responses and the scoring particulars.” 15/16-006 - Graduate Program Written Activity Administration Instructions (PDF 2.5MB) Written activity – Administrator instructions
15/16-008 21/12/2015 “Can you send to me all documents pertaining to my FOI request (FOI 14.15-002) in word version.” 13.14-002 - Year of birth of Permanent Employees in NDIA National Office (DOCX 43KB) Nil
14/15-009 29/07/2015 A copy of the Memorandum of Understanding that National Disability Insurance Agency has entered into with EnableNSW (a NSW Government Agency) in relation to the provision of prosthetic limbs in the NDIS trial site in the Hunter region. FOI 14 15-009 - Copy of Memorandum of understanding (pdf) Memorandum of Understanding between National Disability Insurance Agency and HealthShare NSW and Hunter New England local Health District for the Provision of Assistive Technology in NSW
14/15-008 13/07/2015

1. A list of all organisations, both Government and privately owned, that the Geelong NDIA office has a recruitment contract with

2. A copy of all recruitment contracts pertaining to point no. 1

Document 1

FOI 14 15-008 - List of Contracts (pdf)

Document 2

FOI 14 15-008 - Contract between NDIA and Effective People (pdf)

Document 3

FOI 14 15-008 - Deed of Inclusion betweeen NDIA and Effective People(pdf)

Document 4

FOI 14 15-008 - Deed Amendment No. 1 to the Deed of Standing Offer for the Defence Professional Service (pdf)

Document 1

This document was created pursuant to section 17 of the Freedom of Information Act 1982 as the information existed but was not available in a discrete form in a written document at the time of the request.

Document 2

Contract between NDIA and Effective People (this is formed by the executed Official Order for Service Categories 1-6 and the Deed between the Commonwealth of Australia represented by the Department of Defence and Effective People Pty Ltd).

Exempted parts of document redacted (conditional exemptions - Personal Privacy section 47F of the FOI Act) - pages 10; 33; 121; 123 and 125.

Exempted parts of document redacted (conditional exemptions - Business information section 47G of the FOI Act) - page 123.

Document 3

Deed of Inclusion between National Disability Insurance Agency and Effective People Pty Ltd.

Exempted parts of document redacted (conditional exemptions - Personal Privacy section 47F of the FOI Act) - pages 1-3.

Document 4

Deed Amendment No. 1 to the Deed of Standing Offer for the Defence Professional Services Standing Offer (SON2071251).

Exempted parts of document redacted (conditional exemptions - Personal Privacy section 47F of the FOI Act) - pages 1 and 6.

14/15-005 10/01/2015

The operating costs (in dollar amounts) of the NDIA for each of the following five quarters: Jul - Sep 2013, Oct – Dec 2013, Jan – Mar 2014, Apr – June 2014, and Jul – Sep 2014.

FOI 14 15-005 - NDIA Operating Expenses (pdf)

This document was created pursuant to section 17 of the Freedom of Information Act 1982 as the information existed but was not available in a discrete form in a written document at the time of the request.

14/15-002 12/08/2014

The years of birth of all permanent employees working in the NDIA National Office in Geelong.

14/15-002 years of birth of permanent employees in NDIA Geelong (pdf)

This document was created pursuant to section 17 of the Freedom of Information Act 1982 as the information existed but was not available in a discrete form in a written document at the time of the request.
13/14-007 31/3/2014

1. The number of staff currently employed within the NDIA

2. The number of staff who are in receipt of a superannuation benefit of “no less than 15.4%” as advertised within the job description application forms throughout 2013

13/14-007 number of staff (pdf)

This document was created pursuant to section 17 of the Freedom of Information Act 1982 as the information existed but was not available in a discrete form in a written document at the time of the request.
13/14-006

24/02/2014

All correspondence, including email, from Mr David Bowen or Mr Bruce Bonyhady to the Social Services Minister from 8 September 2013 – 20 January 2014.

13/14-006 Document 1-Letter re Statement of Intent (pdf)

The Minister for Social Services was copied into this letter.

13/14-006 Document 2 - Statement of intent (pdf)

This document was enclosed to Document 1.
A more up-to-date and accessible version of this document can be accessed on our Strategic Planning webpage.

13/14-006 Document 3 Corporate Plan 2013-2016 (enclosure to Document 2) (pdf)

This document was enclosed to Document 1.
A more up-to-date and accessible version of this document can be accessed on our Strategic Planning webpage.

13/14-006 - Document 4 Covering email re letter of congratulations (pdf)

This document is the covering email for Document 5.
Released in part (personal information exempted and redacted under sections 22 and 47F of the Freedom of Information Act 1982).

13/14-006 - Document 5 - Letter of Congratulations (pdf)

The Minister for Social Services was copied into this letter.

13/14-004

16/12/2013

The following information relating to Barwon in July 2013:

  • Number of approved plans
  • Financial range of approved plans
Type and range of services in the approved plans.

13/14-004 - Barwon information July 2013 (pdf)

This document was created pursuant to section 17 of the Freedom of Information Act 1982 as the information existed but was not available in a discrete form in a written document at the time of the request.

13/14-002

09/10/2013

The individual plan form (pro forma) that is completed for [NDIA’s] application/entitlement process.

13/14-002 - Participant Plan pro forma (pdf)

Nil.

All documents advising (describing to) [NDIA’s] planners on how to collect and complete an application for disability services and supports.

13/14-002 - Relevant parts of internal Standard Operating Procedures (pdf)

  • This document contains internal operational procedures. It provides detailed information on the processes to be followed, guidance on who should perform tasks and helps staff understand the workflows across the business. However, the Standard Operating Procedures do not contain information designed to assist the National Disability Insurance Agency to perform or exercise the Agency’s functions or powers in making decisions or recommendations – that information is contained in the Operational Guidelines (OGs). Where relevant, the SOPs contain a link to the OGs. View the publicly available Operational Guidelines.
  • Irrelevant parts redacted (pages 1 – 25; 63 – 109; and parts of pages 25, 53, 58, and 59) (section 22 of the FOI Act).
  • Exempted parts of document redacted (conditional exemptions - certain operations of agencies section 47E of the FOI Act) - pages 31, 35 – 38; 40; 42 – 47; 50; 55 – 56; 60 – 62; and all hyperlinks to internal IT systems within document.
  • The section on ‘Protected participants’ (page 49) reflects only an additional manual data-handling procedure for a class of participants. This procedure is a reasonable and necessary internal procedure to protect the personal information of certain participants, in addition to the normal information protection mechanisms the Agency adheres to for all participants. It reflects the implementation of a recommendation of the Agency’s Privacy Impact Assessment, which states: Develop a mechanism for ‘flagging’ clients who are at higher risk of a privacy breach (eg NDIS staff, public figures, self-nominated victims of violence). For this category, restrict views to senior NDIS managers, and conduct proactive monitoring of the audit logs on their records. For the avoidance of doubt, protected participants go through the same processes as any other prospective participant.

13/14-002 - Checklist for determining access(pdf)

This is an administrative document. Despite the wording of this document, it is not a mandatory checklist, but an administrative guideline used by Agency staff to conduct its operations efficiently and effectively. The ‘must do’ language is used to foster administrative efficiency and consistency.

13/14-002 - Proof of Identitiy checklist (pdf)

Nil.

13/14-002 - Decision tree for disability and early intervention requirements (pdf)

13/14-002 - Phone prompter - Assessing levels of functional capacity August 2013 (Barwon) (pdf)

This document was only used in the Barwon region at the date of the FOI request.
14/15-006 26/3/15

The dollar amount of the “Operating Expenses Ratio” contained in the NDIA’s Quarterly Report of December 2014 to the COAG Disability Reform Council.

FOI 14.15-006 - NDIA Operating Expenses

This document was created pursuant to section 17 of the Freedom of Information Act 1982 as the information existed but was not available in a discrete form in a written document at the time of the request.